Privacy Policy

NextJob LLC ("NextJob," "we," "us," or "our") operates as an automated SMS receptionist service for trade and service businesses. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our services.

1. Information We Collect

We collect the following types of information:

• Contact information: Name, phone number, email address, and service address provided by callers and form submissions.
• Service information: Details about the service requested, including type of work, location, and scheduling preferences.
• Communication data: SMS message content exchanged through our automated system.
• Client business information: Business name, contact details, calendar availability, and service offerings provided by our business clients.
• Website usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit nextjob.pro.

2. How We Collect Information

Information is collected when:

• A caller dials a business number that uses our missed call text-back service and consents to receive an automated SMS response.
• A visitor submits the demo request or contact form at nextjob.pro/contact.
• A caller responds to our automated SMS messages.
• A business client signs up for NextJob services.
• You browse our website — usage data is collected automatically via cookies and similar technologies.

3. Cookies and Tracking Technologies

NextJob uses cookies and similar tracking technologies to operate and improve our website. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., pages visited, time on site). We may use tools such as Google Analytics for this purpose.
• Functional cookies: Remember your preferences to improve your experience.

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

4. SMS Messaging and Consent

NextJob provides automated SMS text-back services on behalf of trade businesses. When a customer calls a business that uses our service and the call goes unanswered, they will receive an automated SMS response within 60 seconds.

By calling a business that uses NextJob's service, callers provide implied consent to receive an automated SMS response to their inquiry. Visitors who submit our demo request form at nextjob.pro/contact may also opt in to receive SMS communications by actively checking the SMS consent checkbox.

• To opt out of SMS messages at any time, reply STOP to any message.
• To request help, reply HELP to any message.
• Message and data rates may apply.
• Message frequency varies based on your interaction with the service.

5. No Sharing of SMS Opt-In Information

6. How We Use Information

We use collected information to:

• Respond to missed calls and qualify service inquiries on behalf of our business clients
• Schedule and confirm service appointments
• Send appointment reminders and follow-up communications
• Respond to demo requests and sales inquiries
• Analyze website traffic and improve our website and services
• Comply with legal obligations

7. Information Sharing

We do not sell personal information. We may share information with:

• Our business clients: The trade business whose number was called receives relevant contact and service request information to fulfill the appointment.
• Service providers: Third-party platforms including GoHighLevel (CRM), Twilio/LeadConnector (SMS delivery), and Google (calendar and analytics) that help us operate our service. These providers are contractually prohibited from using your data for their own purposes.
• Legal requirements: When required by law or to protect our legal rights.

We do not share SMS opt-in data or consent information with any third party for marketing purposes under any circumstances.

8. Data Security Practices

We take the security of your personal information seriously. Our security practices include:

• All data transmitted between your device and our servers is encrypted using SSL/TLS
• Access to personal data is restricted to authorized personnel only
• We use industry-standard platforms (GoHighLevel, Twilio) with enterprise-grade security
• Regular review of data access and security practices
• Prompt notification in the event of a data breach affecting your information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

9. User Rights

You have the following rights regarding your personal information:

• Unsubscribe from SMS: Reply STOP to any SMS message at any time to immediately opt out of future messages.
• Access: Request a copy of personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Update information: Contact us at [email protected] to update your contact details or preferences at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Business client data is retained for the duration of the service agreement plus 12 months. Caller and form submission data is retained for up to 24 months.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy at nextjob.pro/privacy with a revised effective date. Material changes will be communicated to active clients via email.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: nextjob.pro
• Address: NextJob LLC, 6609 Estana Lane, Austin, TX 78739